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Frequently Asked Questions

Need an answer, have a question?

Frequently Asked Questions

  1. What are your hours of operation?
  2. What forms of payment do you take?
  3. Where are you located?
  4. How long have you been in business?
  5. What software products do you sell?
  6. I have a question about my bill, who should I contact?

Answer 1:

We are open from 8:00AM until 5:00PM and are generally available for support during that time. Our team takes lunch between 12:00PM and 1:00PM. After hours support is typically arranged in advanced on a case-by-case basis.

Answer 2:

We take company checks, Virtual Checks and all major credit cards.

Answer 3:

Our Address is 196 N. Broad St, Canfield, OH 44406. Please find directions here. Directions

Answer 4:

NEO3, LLC has been in business since October 1, 1999.

Answer 5:

We are certified partners with NetSuite and Sage Software.

Answer 6:

Contact Pat Cioffi at Ext. 118 or Jim Rosenberg at Ext.123.